Back to Blog
The latest version of Ledger Live is only compatible with Windows 10 or above on PC and macOS 10.14 or above on Apple computers.This might be a simple troubleshooting step but can sometimes be the solution to connecting here. Try doing a simple restart of your computer.This includes third party wallets (Metamask, Daedalus, MyEtherWallet) or any other application that could interfere with the connection between Ledger Live and your Ledger device. Restart your computer once, and check if the Bluetooth is working properly or not. Choose Automatic from the dropdown of Startup type. Navigate and right-click on Bluetooth Support Service. Please make sure all applications and browser extensions are fully closed when attempting to connect. Press Windows + R keys to open the Run command.If S-mode is enabled on your computer and you'd like to use Ledger Live, you can temporarily switch out of S-mode by following these steps. The SFC (System File Checker) will look for corrupted files. "S mode" is a security feature that restricts the installation of software, limiting what you can do and install on the computer. Right-click on the first option to update the drivers and then move on to the next. If your Windows computer is in " S mode," Ledger Live won't be able to communicate with your Nano.To avoid any issues when connecting your Nano to Ledger Live through Citrix Workspace, do not enable app protection if prompted to do so. Updating Citrix can resolve the connection issue and allow you to connect your Nano to Ledger Live without any further problems. If your Nano device won't connect to Ledger Live and the "connect and unlock your device" message persists, it may be because your Citrix Workspace is outdated.
0 Comments
Read More
Leave a Reply. |